Client Advantage: Beyond Legal
Integrated Approach to Client Service
In-house counsel are increasingly embracing operational process improvements. Their ability to utilize legal project management, identify efficiencies, and develop high-performing teams directly affects the department’s impact on the bottom line. This is where Perkins Coie’s Client Advantage delivers.
Administrative and support functions at our firm align to support our attorneys with their practice, project management, and professional development needs. These synergies enable us to provide added value to in-house legal teams who frequently operate without these critical resources.
Client Advantage Solutions for In-House Counsel
As in-house legal teams strive to improve workflow and create more value for their organizations, they frequently find themselves seeking solutions to these important questions:
- How can we better manage outside counsel expenses and justify legal spend to management?
- What specific actions can we take to improve efficiency?
- How can we streamline our billing processes?
- In what ways can we easily stay abreast of changing regulations and industry trends?
- How can we use artificial intelligence and machine learning to work smarter?
- How are other in-house counsel implementing meaningful diversity and inclusion initiatives?
By engaging with clients to understand their business and operational needs, we are able to connect them with our firm’s business resources—legal project management, strategic pricing and budgeting, matter performance, continuing education, professional development, and more—to provide solutions to help them advance their business objectives.
Key Contacts
- Senior Litigation Consultant
- Persuasive Communications Advisor
Client Advantage In Action: Proven Results
From large corporations to mid-size companies in industries ranging from technology and communications to aerospace and healthcare, the following examples demonstrate how we have delivered Client Advantage solutions to address the diverse needs of in-house legal teams.
Business Need | Solution |
| Legal department not seen as adding value | Developed reports and analytics for budgeting and forecasting |
| Legal department being asked to do more with less | Consulted on technologies and processes to create efficiencies |
| Vendor contracts consuming too much of legal department’s time | Consulted on vendor selection and developed list of best practices |
| In-house team looking for ways to contain litigation spend and better manage cases | Created reports to track legal spend |
| Proposed Alternative Fee Arrangements (AFAs) and volume discounts | |
| Developed extranet to show real-time case updates |
| Clients seeking support for pro bono initiatives | Developed joint volunteer opportunities in alignment with client’s pro bono goals |
| CLE deadlines approaching | Identified client’s subject matter interests and held on-site accredited programs (also available to remote employees) |
| Low diversity and high turnover at the executive level | Provided consultation on diversity and inclusion program development |
| Rolled out "Persuasive Leadership Series" within the C-suite | |
| Created a mentorship program to groom future leaders |
| Overwhelmed with managing organizational information and how to best utilize technology | Provided insight into knowledge management best practices and applicable technologies |
| Competitor intelligence needed in emerging markets | Created weekly alerts and curated news feeds compiling actionable news |